Reviews from DUGG Customers


TrustPilot

4.6 out of 5

As of June 2025 (288 reviews)

Click here to read our TrustPilot reviews

We pride ourselves on everything we do, and the greatest reward for us is seeing or hearing from a happy customer. It doesn't happen in isolation, so we've decided to share some kind words from our fantastic and much loved customers!


I would like to express my thanks to all your team for a thoroughly satisfying shopping experience.

I only placed my order on Wednesday 5th Jan and yet it was delivered to my house Thursday morning. The goods were both well-made and well packaged and received in good order. It's a pity that some Australian corporations (a telecommunications giant springs to mind) can't practice customer service as professionally as you guys. I'll definitely be shopping with you again and will have no hesitation in passing your details on to others.

Again, thank you for the great service.

Allan - QLD Australia


I just wanted to let you know it is much appreciated & refreshing to receive such wonderful customer service as I have from you. Fast, polite and helpful responses to all my emails, and quick delivery. Unfortunately this kind of service is becoming rare & I just wanted to tell you it is a pleasure dealing with companies such as yours. Keep up the great work.

Thanks again,

Emma - Australia


Thanks for your prompt and efficient service. Will try and send some other customers your way.

Cheers

David - NT


Thanks Guys. You’re good guys to deal with.

Sue - Australia


Hi,

I appreciate your exceptional service and I will purchase from your business again in the future.

My friends and relatives will be made aware of your good customer service.

Thank you. Until next order,

Mark - NSW


 You are fantastic! It is here! Thanks!

James - California USA


Awesome. You guys have been very good on the support.

Cheers,

Cam - Melbourne Australia


Thanks, just arrived now that is fast!

Kind Regards,

David - Perth WA


The best, the greatest customer service possible!

Greg - Sydney


Thank You for acting on my Order and Purchase so promptly. Thank You very much for the Discount that you so generously granted to me. Thank You for all of your kind and friendly Services, etc..

Alan - Sydney


Just a short message to say thank you for delivering our order so promptly and for the wonderful customer service. We are extremely pleased by such a helpful team, unlike with some other internet businesses. The track/trace emails and mobile messages are brilliant, very thorough.

We will most definitely be back in the future!

Warmest regards,

Simone - Australia


Just wanted to say it has been a pleasure dealing with your company. If only all customer service was this prompt. Order arrived as described, and the Aus Post tracking emails were an added bonus.

Great work guys.

Shane - Australia


Thanks again Tim and Scott. Very professional, indeed!

Take care.

Robert - ACT


I think I will be buying some from you very soon! (Just need to slow down on my spending, they are not cheap. I bought 4 of the spanx....!).
Thank you once again Tim. Look forward to shopping at your store more!

Andy - Sydney Australia


You guys are awesome! What great service. Thank you so much!!!

Morris - NY USA


Just to let you know that we have received the order. The items were excellent. Thanking you and your tracking emails are a really user friendly service.

Kind Regards, Susan - SA


Hey guys,

Forgot to thank you for your insanely quick postal service last week! Not even 24 hours after my order was placed and I had my awesome new undies! (Competitive price too!)

So thanks heaps, and will be doing business with you gain very soon!

Regards, Luke.


Australia's Number 1 Men's Underwear, Sleepwear & Swimwear Store