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Shipping and Delivery Information

Australia

Australia Post eParcel

$7.95 Flat Rate

FREE for orders over $70

  • Standard Registered Post
  • Tracking for your peace of mind
  • Signature on delivery available
  • Authority To Leave without signature option
  • Guaranteed delivery (with signature)
  • Plain packaging available upon request

 

Delivery times guide

From when your order is placed:

Brisbane
1-2 Business Days
Rest of QLD
2-4 Business Days
Sydney
2-4 Business Days
Melbourne
3-4 Business Days
Adelaide
3-4 Business Days
Darwin
4-6 Business Days
Canberra
4-6 Business Days
Perth
4-6 Business Days
Hobart
4-6 Business Days

Express Post eParcel

$9.95 Flat Rate

$4.95 for orders over $70

  • Express Registered Post
  • Tracking for your peace of mind
  • Signature on delivery available
  • Authority To Leave without signature option
  • Guaranteed delivery (with signature)
  • Plain packaging available upon request

 

Delivery times

Express Post orders are delivered by Australia Post usually overnight after the order has been shipped to most metropolitan areas within Australia. Postcodes outside the Express Code network still receive priority fast delivery. Orders placed before 2pm AEST should be received the next day via Express Post On rare occasions, Australia Post may take longer, however Express Post is still the fastest form of shipment.

All other regional locations may take longer depending on the postal services in that particular area. For assistance with shipping time or to arrange a different shipping method, please contact us.

Network & delivery times Next Day Delivery network

Worldwide

Registered Post International

$9.95 Flat rate

  • Standard Registered Post
  • Registered Mail number provided
  • Signature on delivery

 

Delivery times

This varies for different parts of the world. Usually it can take 5 - 14 days after your order is sent by our warehouse for delivery to occur. The EMS Post system is generally very fast and reliable. Sometimes orders are stopped for inspection by your local customs or postal service before delivery and this can delay your delivery. For assistance with shipping, please contact us.

Express Courier International

$29.95 Flat rate

  • Super fast delivery
  • Using the international EMS network
  • Tracking for your peace of mind
  • Signature on delivery

 

Delivery times

This varies for different parts of the world, however you can expect 3 to 6 business days after your order is sent by our warehouse for delivery to occur to most parts of the world. For further detailed information, you can contact us.

Allowed Countries

Andorra
Argentina
Armenia
Australia
Austria
Azerbaijan
Belgium
Brazil
Bulgaria
Canada
Chile
China
Christmas Island
Cook Islands
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Ecuador
El Salvador
Estonia
Falkland Islands
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Georgia
Germany
Greece
Greenland
Hong Kong SAR China
Hungary
Iceland
Indonesia
Ireland
Isle of Man
Israel
Italy
Japan
Jersey
Lebanon
Liechtenstein
Lithuania
Luxembourg
Macau SAR China
Malaysia
Mauritius
Monaco
Netherlands
Netherlands Antilles
New Caledonia
New Zealand
Norfolk Island
Norway
Philippines
Poland
Portugal
Qatar
Samoa
Singapore
Slovakia
Slovenia
South Korea
Spain
Sweden
Switzerland
Tonga
U.K.
Ukraine
United Arab Emirates
U.S.
U.S. Minor Outlying Islands
U.S. Virgin Islands
Vanuatu
Vatican City

Note Shipping and General Conditions

  • Same Day Shipping cut-off for Express Post orders is 2pm AEST (Queensland).
  • Free shipping is for Australian order addresses for orders of $70 or more.
  • Australian customers may elect to have parcels left without a signature by requesting this in the comments section at the checkout. Doing so voids all guarantee of delivery as we are unable to be certain of what happens to your parcel once it has been left unattended.
  • It is our normal policy to remove unnecessary packaging such as hangers, plastic clips and the like from garments before shipping although we make every attempt to include branded boxes with any products that are originally packaged that way.
  • In the event that 2 or more orders are made for one delivery address we may at our discretion send all the orders in 1 package
  • Delivery times are estimates
  • Deliveries are sent on business days, please allow for any public holidays.
  • We may delay any order if there is doubt as to the validity of the credit card transaction.
  • All country duties and import taxes are the responsibility of the purchaser.
  • We use Australia Post Express Courier International and DHL for international express orders.
  • In the event that your parcel is returned to us by Australia Post due to you supplying an incorrect address or failing to accept the delivery, we may ask you to pay a return to sender and redelivery charge of up to $20.